FAQ's - Frequently Asked Questions

Click on any question to jump to the answer.


What is your return policy?

Where do I enter a coupon or discount code?

Do you have more size info or a sizing chart?

Why do I see multiple charges on my credit card?

Where do I find my order status and order history?

What's the deal with your shipping? (Ship time, carriers, tracking)

What countries do you ship to? (International shipping questions)

Do you sell gift certificates? (Yes!)


Do you offer bulk discounts or volume pricing? (Totally!)

Is your site secure? What about privacy and credit card security?



Order Status & History

You can see your order status, order history and print receipts by logging into your account and clicking on Orders History. You will receive an email confirmation when your package has shipped with tracking information. Please be sure to check your email's spam filter before contacting us as these automated messages can be erroneously flagged as spam. All orders and shipments are confirmed by email for your convenience.



Coupon & Discount Entry

Enter your coupon on the bottom of the shopping cart page *before* you start the check out process. Once you've added items to your shopping cart, click the Cart link found at the top of each page. Once on the cart page, scroll to the bottom and you'll see a section entitled Enter A Coupon.



Size Chart

Standard Tees
Pre-shrunk ring spun combed cotton. It's soft! Women's standard shirts are Junior size and fitted for a fashionable retro look. These shirts run small for women. Ladies should size up for more room.


S M L XL 2X
Men's (Chest) 34 - 36 38 - 40 42 - 44 46 - 48 50 - 52
Ladies Jr (Size) < 0 - 2 < 4 - 6
< 8 - 10
< 12 - 14 < 16 - 20
Ladies Jr Body Width* 14 1/2" 15 3/4" 16 1/4" 17 1/4" 18 3/4"

*Please note: Body width measured 1” below armhole for sizing.


Women's Light Blue (Ringer)
This Junior size shirt runs shorter in torso length. Measurement below.

Junior Size
S

M

L

XL
  Body Width*
15 1/4"

16"

17"

19"
Length From Shoulder
21 1/4"

21 3/4"

22 3/4"

24"

Extra-Soft American Apparel & Alternative Apparel Tees (Red, Green, Gray, Yellow, Orange)
Lightweight, super comfy and slightly slimmer than our standard tees.

Men's
S

M

L

XL

2XL
Chest (inches)
34-36

38-40

42-44

46-48

48-50
Waist (inches)
30-32

32-33

33-34

36-38

40-42

Women's
S

M

L

XL

2XL
Size
0-2

4-6

8-10

12-14

16-18
Chest (inches)
30-32

32-34

36-38

40-42

44-46
Waist (inches)
25-26

27-28

30-32

33-35

36-38


Multiple Charges On My Card: What gives?

Occasionally multiple transactions may temporarily display in your account due to failed transactions. Don't worry; these will disappear and you are not actually charged multiple times. For each order placed, we only post one valid charge your account if your order is successful. Once you have placed an order successfully, you will receive a confirmation page and receipt by email confirming your transaction has been made (remember to check your spam filter). Should you see other temporary duplicate entries they will disappear within approximately 24hrs. If they do not please let us know. If you have immediate concerns please contact your bank directly. Thanks again for shopping with us and don't hesitate to let us know if you have other questions.


Online Shopping Security

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Clutch Tees is registered with the Authorize.Net Verified Merchant Seal program. GoDaddy.com has certified our encrypted transactions.

We love you, and that should be enough, but we know it isn't. We want to make sure that you know that you can shop at ClutchTees.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram [link: http://www.authorize.net/resources/howitworksdiagram/] ). The company adheres to strict industry standards for payment processing, including:

Merchant Services





Returns & Exchanges


Are our shirts to hot for you? Did you lose 30 pounds in 3 days and now the t-shirt is just to big on you? No problem, we thought you looked like you lost weight. We want you to be happy and we stand by our stuff. We offer 30-day returns on all new condition, unworn and unwashed products. If you would like to return or exchange an item, please complete our RMA Request Form for an RMA (Return Merchandise Authorization) and retrun/exchange instructions. Shipping charges are not refundable, that is to say that you'll need to pay for the postage back to our place. If you request a refund rather than an exchange, we'll refund the cost of the product(s) but not shipping costs. If you have questions please feel free to contact us.

Original Vintage Products Have A Limited Return Policy

Our rare vintage t-shirts covered by a Limited Return Policy because these shirts are custom made to order. We offer 14 days from the date of purchase to return the item as long as the apparel is returned in new unwashed, original condition. These shirts are truly awesome, but due to the rare and limited availability of these shirts we charge a $5 restocking fee on each item returned. We typically can not offer exchanges for the same design as the iron-on transfer you originally ordered may no longer be available at the time of your return. If you would like to return or exchange an item, please complete an RMA Request Form for an RMA (Return Merchandise Authorization) and include your order number and the SKU of the item you would like to exchange or return. Shipping charges are non-refundable. If you have questions before making a purchase please contact us.



Bulk Discounts For Large Orders

Yes, we do offer volume discounts. If you're interested in ordering more than 10 shirts of any single design please contact us.

Shipping Information

Here are a few details about our shipping:

  • All products ship within 3-4 business days. You will receive an email confirmation when your package has shipped with tracking information.
  • All US packages are tracked by USPS or Fed Ex for your convenience. Some international shipping options do not include tracking. Use these at your own risk!
  • Shipping costs vary based on your location and are calculated by weight and zone rates set by the US Postal Service or Fed Ex.
  • International Shipping Notice: International customers must pay by PayPal. Express Mail International and Fed Ex packages are tracked however other less expensive international shipping methods are not. Use these shipping options at your own risk! We will not be held responsible for lost or missing packages without international tracking information.


International Shipping

International customers must pay by PayPal. To view countries we ship to simply start the checkout process. Before you enter any payment information you'll be asked for your shipping address. Here you can view the available countries. Once you enter you address you can proceed to the next step of checkout and preview the shipping options and associated costs-- all before you're asked for any payment information.



Hey there Tiger! We have tons of other funny t-shirts. Select a category: